Memorial Satilla Health

Once I arrived, personnel were very friendly and helpful. My wait to register was not too long and was done very professionally. Upon arriving in the Radiology department, my wait was a little longer there, but once I was in the back to receive my test, the staff member in Mammogram (I believe her name is Terri) who has been there for years, was so courteous, compassionate to my situation and handled the testing so professionally. I was really dreading having it done, but she was so attentive, even sat with me and talked about my situation. I hope this facility knows how blessed they are to have someone like her, who makes the patient feel heard and cared for.

Compassionate and quality care. Nursing staff on level 3 gave me extraordinary care with the greatest compassion. I was very sick and required monitoring and attention. Each and every nurse and technician was always informed about my labs and scans and were generous with their communications. They stopped in often even when there wasn’t a need for a vitals or IV adjustment. They were professional, competent and attentive. My experience was nothing but positive. And the care I received was not only competent but comforting. I also dealt with two hospitalists that followed me. Dr Butt and Dr Mustafa. Both were always well versed on my labs and latest developments and made rounds with frequency. The nurses did not have to chase them down for orders or directions. Dr Irfan was also attentive and available. He worked me into a busy schedule for two procedures and scheduled me very quickly for a third in his office. Lastly, Dr Amaram followed my kidney issues and scheduled a follow up visit for me in his office the day after discharge. He was extremely patient and communicative. Great bedside manner. I trust him a great deal with my kidney issues. He does not get overly hyped up but remains level and measured. He doesn’t sweat the small stuff but doesn’t hastily overlook the smallest details that have big impacts. As soon as he learned that I was hospitalized (for an issue other than kidneys) he was in my room no more than ten minutes later. Overall my experience was very positive during this hospitalization. I’ve lived in Blackshear for decades and have seen this hospital transform in its quality of care and quality of staff. My most recent four day hospitalization is evidence of such.

We ended up needing to bring our son to the ER while we were visiting family the area, and we were completely amazed by the entire staff that we interacted with. They really heard our concerns and moved quickly to care for my son, and did everything to make him feel comfortable and ease his nerves the whole time. We are so thankful that we found this place! We don’t even receive the quality of care back home that we received here. Thank you doctors and nurses!

Went to have my mammogram and Shawnda had to call to find out where my order was and had to wait on hospital to load in system. Shawnda was seeing AND taking phone calls 5:1 the patients compared to the lady working “in the corner” with her that day at 3:00 pm. Shawnda politely made the other staff member aware did she know a certain lady was waiting and she abruptly stated, “I can’t see behind those columns; they need to speak up.” It was my understanding her last day was coming up. If not, it needs to be. She does not need to be dealing with the public. If I had been that woman, I would have said not to worry about checking me in, “I’m going to another hospital.”

The emergency room was great for me and my problem. I believe she was a PA her name was Laken and Dr Lopez were the best that could be and I would use them anytime. Dr Lopez explained to me my problem helped that night and what would be needed for follow up. I was admitted that night. And that’s where the ball stop. None of the other doctors followed through what I was told in ER was needed and now a week later I’m admitted in other hospital doing exactly what Doctor Lopez told me that night would be needed to be done as a follow up procedure.