Memorial Satilla Health

I had an emergency on May 8th of this year from a Dislocated Finger and had to be rushed there via Pierce County ambulance. I received excellent care all around. Every one was so kind, knowledgeable, quick, caring. The check in was quick as a wink. All the rooms were all clean, well cared for. Plus I was in and out of ER in about 3 1/2 hours and that's with the surgery to put my finger back together. Dr. Vincent Jones in the ER was wonderful. He was pleasant, jolly and careful. I've healed up very nicely. I am very pleased with their service. 💙

We took our son to the ER for what we would find out was a fractured clavicle! The staff was friendly, helpful, and very fast from start to finish! The x-ray team was gentle and made our son feel at ease. He left with a little sling and a ton of stickers! It was a great experience!

I had a pretty good experience with most of the doctors and staff. There was this one young nurse, working 6/10/24, room 226 that I saw twice in her 12 hour shift (7 am to 7 pm). Came in once in the morning and late morning to remove a saline bag that had run out. It was my understanding that I was to be on continuous saline due to my diagnosis. Oh, I did see her a third time walking down the hall on her phone. Working in Healthcare myself, I realize how important it is to properly care for for your patients. If it weren't for her, I would have given 5 stars.

Had a lumbar puncture done here and I couldn't ask for any better treatment. I had a radiologist tech named Lucy that went above and beyond to make me feel better after this experience. We definitely need more people like her in the medical field. I appreciate you.

Previously posted 1 star and negative review regarding the imaging dept. Was contacted the next day by the hospital to discuss the issues: 1. being informed there was no fee for my service then upon arrival being told a fee of over $200; 2. The total time spent from check in to leaving was 2.5 hours, with 2 of those hours spent waiting to be seen, which caused me to miss a scheduled appt after this one (which costed more money bc of that Drs fee for missing appt). I upgraded my review to 3 stars, since personnel called with care and concern over my issues. Apparently, it was all miscommunication on several people's parts, but they apologized and I was told they will make improvements in these areas to avoid this issue in the future.